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Takeaways from the Higher Logic Super Forum

Olivia Hook, NASCIO Research and Digital Communications Coordinator

Last week, I had the opportunity to travel to Arlington, VA for Higher Logic’s annual ‘Super Forum’. During this two day high-energy conference, I got to pick the brains of Higher Logic’s creators, as well as other community managers from associations near and far. Being a fairly new AMR and NASCIO employee, I took this conference as a ‘crash course’ in community management.

Not Just a Hammer in Your Toolbox

I read an article recently carried by Meetings & Conventions Magazine’s digital version by Michael J. Shapiro. The gist of the article was that the meetings industry costs in North America in 2016 will continue to skyrocket. He goes on to say, “high-demand markets, as noted by Carlson Wagonlit Travel (CWT), will drive several cost factors. Among them, flexibility is being reduced or removed in clauses regarding cancellation and attrition both for rooms and F&B, the ability to resell unused rooms is likewise being limited, and hotels are becoming less likely to hold space when responding to availability requests.”

Embezzlement – is your nonprofit association at risk?

J. Scott Dick, CPA, CAE, AMR Senior Vice President, Finance and Operations

We’ve heard much about fraud and embezzlement in the news headlines of recent years, in a time of much economic instability and uncertainty. How is your organization managing? How about your employees and trusted volunteers?

Reality Show? Nope, Just another Day in the Life of a Meeting Professional

Molly C. Marsh, Programs Coordinator, National Association of State Procurement Officials

I’ve always said that an association meeting professional’s life would make an excellent reality show.  Combine a 15-hour travel day with a no-show speaker; throw in a thunderstorm just as participants leave for their offsite dinner (to which they are walking) and a hotel where the chef just quit…you’ve got a hit, I promise!   

5 Easy to Avoid Webinar Mistakes

Lisa Thompson, NASCIO Deputy Director/AMR Marketing Director

Webinars are a great way to stay in touch with your members and deliver high-level continuous education. However, we’ve all attended (or held) webinars that quickly went from an educational opportunity to a train wreck due to some cringe –worthy mistakes that can all be avoided with some careful pre-planning.
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