Mirror Mirror in the Portal
You will be well-served to get input from your prospective beholders on the front-end of the project. Solicit feedback from key members or committees regarding the current website, and whenever feasible, make future design decisions based on historic web analytics and traffic tracking information. Consider the end user when determining aesthetics such as web page size, drop-down menus, and animation. While there is no single “fairest of them all” strategy, there are a few basic rules that can prevent a homely homepage:
- White space is your friend. Select a clean, crisp design and a webfriendly font (such as Arial) to ensure easy readability.
- Be consistent. Incorporate a web design that will be consistent with the graphic design of your association’s other marketing materials. This will help integrate your communications and reinforce your association’s brand identity.
- Do not over-animate. While a dash of Flash throughout the site can engage the user, animation that is overdone may cause content to take longer to load and is often cited as a turn-off for internet users who are annoyed by heavy animation.
What’s under the hood? No matter how fetching a website looks, nothing can compensate for poor content. Web content should be relevant, current, accurate and easy to find. It must also change frequently. Online polling features, rotating member profiles, and Really Simple Syndication (RSS) feeds can be used to ensure that your association’s web content remains fresh. Offering visitors access to rich media content such as video, audio and animation can also enhance the end user’s web experience.
When it comes to web design, pretty is as pretty does—a lack of functionality will leave your website lacking that certain something. There are several items to take into account when planning a web design project in order to increase your website’s functionality. Below are just a few:
- Enhanced search packages such as Google Mini
- A database-driven design, which allows you to deliver web content based on the demand of the end user
- Intuitive navigation, featuring duplication/ cross-referencing throughout the site and a three-click maximum to access information
- A “members only” section, integrated with your member database, which offers self-service functions allowing members to access and update their own information
- A text only version of the website that is designed to be compatible with personal digital assistants (PDAs) and other hand-held wireless devices





