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“We chose AMR for their proven track record and excellent value. AMR’s size and experience allows them to understand and meet our unique requirements as a coalition representing nearly 70 associations. Because they manage everything from conferences to committees to creative services under one roof, we are able to maximize value for our members and still get terrific, customized attention.”
Wanda Johanson, Lead Coordinator, Nursing Organizations Alliance

AMC’s Provide Advantages When Outsourcing Meeting Management

By John A. Ruffin, CAE

In today’s economy, meetings and conferences are key member benefits that ensure an involved, growing and financially sound association. If the conference program is lacking in content, the accommodations are below par, the food is bad or the attendance is low, chances are professional meeting management is being overlooked. This can result in low member renewal rates and dissatisfied association members. A qualified AMC understands by providing professional meeting services it can successfully meet the needs of association clients, clients who rely on meetings and conferences to generate member interest and involvement and provide a significant source of non-dues revenue.

Over the past several years, the AMC industry has taken the initiative to improve the quality and professionalism of services through its accreditation program that distinguishes the professional service AMC from others. In doing so, an AMC that has been accredited must meet the industry’s highest quality standards. Professional AMCs offer access to a complete range of services to ensure successful meetings. In addition to meeting planning, trained professionals deliver high quality services in financial management, creative services, and technology services all within one company. AMCs alleviate the need for numerous contracts and multiple points of contact.  

  • Professional Team – A professional AMC meeting planning team learns from planning and executing a variety of meetings for multiple clients. These professionals know what works and what doesn’t. All clients benefit from the AMC’s best practices that have been perfected over time.

    If your association is unable to afford a full-time meeting planner or your employees are over committed, qualified AMCs can provide professional meeting planners and managers on a one-time basis or for a long-term relationship. These professionals are knowledgeable in all aspects of the meeting and hospitality industry and understand the needs of non-profit organizations. From contract negotiations with hotels and vendors to managing onsite logistics, an AMC’s professional meeting planner serves an important role and makes a difference in the success of each event.

    The entire AMC meeting management team understands the nuances in planning different types of events. Many AMCs coordinate air and ground transportation, housing, entertainment, marketing and promotion, and other services to ensure a successful event. Having a team of AMC professionals frees up association staff to focus on building relationships with members. 

  • Comprehensive Software – AMCs have comprehensive software that is flexible for individual associations who require different needs for a variety of meetings including trade shows, conferences, executive meetings, retreats and special events.
  • Consistency of Relationships and Buying Power – Because AMCs establish long-term relationships with professional vendors, they can ensure the consistent quality of events. For example, most AMCs have multiple clients requiring audiovisual needs and can establish a service quality expectation with a preferred-vendor based on the AMC’s buying power. In addition, AMCs plan meetings and conferences for association clients and work directly with national hotel chain representatives to provide leverage when negotiating room rates and other variables with their respective properties.
By providing a professional team, comprehensive software, industry relationships and buying power, AMCs offer many advantages to associations outsourcing meeting management.




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